So I posted a request to the Help Desk about five days ago now and haven't seen any movement on it at all. It makes me worry that I may have done something incorrectly and no one has seen it.
Normally I would give it at least a little more time, I understand it's a very small operation here, but the nature of my request is more than likely time-sensitive and I just want to make sure that it's not floating out there where no one will ever see it.
The way I posted was through the notifications on my profile, private ticket, the invoice number was requested and included.
Is this just a matter of sitting tight or is there some other action I should take?
Customer support service by UserEcho